Terms and Conditions

1. Application of Conditions
1.1 These conditions shall govern the contract between you the buyer and Gregory Audio Visual Limited (referred to in these conditions by the expressions “we”, “our” or “us”) which agrees to sell you the goods, to the exclusion of any terms or conditions which you may purport to apply under any purchase order, confirmation of order, specification or other document.
1.2 No variation to these conditions or any representation about the goods shall have effect unless expressly agreed to in writing and signed by one of our duly authorised representatives.
1.3 Each order for goods shall be deemed to be an offer by you to purchase the goods subject to these conditions.
1.4 A contract shall not exist until we accept your order or (if earlier) we deliver the goods to you.
1.5 You are responsible for ensuring that the terms of your order and any applicable specification are complete and accurate.

2. Description
2.1 The description of the goods shall be as set out in our quotation or your order.
2.2 All drawings, descriptive matter, specifications and advertising issued by us or contained in our catalogues or brochures are issued or published for the sole purpose of giving an approximate idea of the goods described in them. They shall not form part of the contract.

3. Delivery Costs & Terms

£1.99 Royal Mail First Class
£2.95 Royal Mail First Class
£5.95 + 48hour Courier

3.1 Unless we agree otherwise in writing, delivery of the goods shall take place at our place of business.
3.2 Any date we specify for delivery of the goods is an estimate only and time for delivery shall not be made of the essence of the contract by notice.
3.3 Subject to the other provisions of these conditions, we will not be liable for any loss (including loss of profit), or costs, caused by any delay in the delivery of the goods nor will any delay entitle you to terminate or rescind the contract.
3.4 The quantity of goods as recorded by us upon despatch from our place of business shall be conclusive evidence of the quantity received by you on delivery unless you can provide conclusive evidence to the contrary.
3.5 We will not be liable for any non-delivery of goods unless written notice is given to us within 3 working days of expected delivery.
3.6 Our liability for any non-delivery of goods shall be limited to delivering the non-delivered goods within a reasonable time or issuing a credit note at the pro rata contract rate against any invoice we have raised for such goods.

4 Returns Policy
4.1 You may return the goods at your own expense within 14 days of the date of delivery, should there be a fault with the product or it be damaged in any way provided that they are in the same condition as when delivered, unused and packaged in their original packaging. Any goods being returned that are not faulty or damaged and we feel are unjustified will incurr a 30% restocking charge and the postage will not be refunded.

5. Price
5.1 Unless we agree otherwise in writing the price for the goods shall be the price set out in our price list in force at the date of delivery.
5.2 The price for the goods shall be exclusive of any value added tax and all costs or charges in relation to loading, unloading, carriage and insurance which you shall pay in addition.

6. Payment
6.1 Payment of the price for the goods is due with order if you do not have a credit account with us and within 30 days of the date of our invoice where you have credit account. Time for payment is of the essence.
6.2 You will make all payments due under the contract without any deduction by way of set-off, counterclaim, discount, abatement or otherwise.
6.3 If you fail to pay us any sum due pursuant to the contract you will be liable to pay interest to us on such sum from the due date for payment at the annual rate of 4% above the base lending rate from time to time of our bankers accruing on a daily basis until payment is made, whether before or afterany judgment.                                                                                    

Card payment tips to ensure your payment is authorised by your issuer

How to minimise the risk of authorisation being refused by your card issuer:

•    Click “Forgot password” and when prompted enter the email address that you registered with
•    Double check all details entered
•    After entering the expiry date, please click out of the box
•    When pre-ordering items, please ensure the expiry date of your card is after the expected release date for your item
•    Ensure your card is registered to the billing address
•    Enrol your card in an authentication scheme (Verified by Visa or Mastercard Secure) to assist with the speedy processing of      your order
•    If you place a high-value order we suggest you advise the bank beforehand
•    If your bank calls you to do a security check, please call us to let us know and we will retry for authorisation

7. Risk/Ownership
7.1 The goods shall be become your risk from the time of delivery.
7.2 Ownership of the goods shall not pass to you until we have received in full in cash or cleared funds:
7.2.1 all sums payable in respect of the goods; and
7.2.2 all other sums which are or which become payable to us from you on any account including any interest on such sums.
7.3 Until ownership of the goods has passed to you, you will store the goods separately to other goods belonging to you or any third party in a way that they remain readily identifiable as our property and we shall be entitled at any time to require you to deliver up the goods and if you fail to do so immediately upon our request, we shall be entitled to enter upon any premises where the goods are stored and repossess them. You grant us an irrevocable licence to enter such premises for this purpose.
7.4 We shall be entitled to recover payment for the goods notwithstanding that ownership of any of the goods has not passed to you.

8. Warranty
8.1 We warrant (subject to the other provisions of these conditions) that for a period 12 months from the date of delivery or 12 months form the date of their resale to the end user, whichever first occurs, the goods will comply with the manufacturer’s specification for them.
8.2 We will not be liable for a breach of the warranty in condition 8.1 unless:
8.2.1 you give written notice of any defect to us within the warranty period; and
8.2.2 we are given a reasonable opportunity to examine the goods and, if we ask you to do so, you return the goods to our place of business at your expense for the examination to take place there.
8.3 We will not be liable for a breach of the warranty in condition 8.1 if:
8.3.1 further use of the goods is made after giving notice of any defect; or
8.3.2 the defect arises because of failure to follow any instructions as to the storage or use of the goods; or
8.3.3 the goods are altered or repaired or alteration or repair is attempted without the written our consent.
8.4 Subject to conditions 8.2 and 8.3, if any of the goods do not conform with the warranty in condition 8.1 we will at our option repair or replace such goods (or the defective part) or refund the price of such goods at the pro rata contract rate and we will have no further liability for breach of the warranty in condition 8.1 in respect of such goods. If we so request, you will, at your expense, return the goods or the parts of such goods which are defective to us.

9. Limitation of Liability
9.1 Subject to condition 8, the following provisions set out our entire liability (including any liability for the acts or omissions of our employees, agents and sub-contractors) to you in respect of:
9.1.1 any breach of these conditions; and
9.1.2 any representation, statement or tortious act or omission including negligence arising under or in connection with the contract.
9.2 All warranties, conditions and other terms implied by statute or common law are, to the fullest extent permitted by law, excluded from the contract.
9.3 Nothing in these conditions excludes or limits our liability for death or personal injury caused by our negligence or fraudulent misrepresentation.
9.4 Subject to conditions 9.2 and 9.3:
9.4.1 our total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation or otherwise, arising in connection with the performance or contemplated performance of the contract shall be limited to the price of the goods the subject of the claim; and
9.4.2 we will not be liable to you for loss of profit, goodwill or business opportunity or production downtime or any type of indirect or consequential loss or damage, costs, expenses or other claims for consequential compensation whatsoever (howsoever caused) which arise out of or in connection with the contract.
9.5 if you deal as a consumer (within the meaning of the Unfair Contract Terms Act 1977) your statutory rights are not affected by these conditions.

10. Events beyond our control
10.1 We reserve the right to defer the date of delivery or to cancel the contract or to reduce the volume of the goods ordered by you (without liability to you) if we are prevented from or delayed in the carrying on of our business due to circumstances beyond our reasonable control.

11. General
11.1 You cannot assign the contract or any part of it without our prior written consent.
11.2 We may assign the contract or any part of it to any person, firm or company.
11.3 If any provision of the contract is found by any court, tribunal or administrative body of competent jurisdiction to be wholly or partly illegal, invalid, void, voidable, unenforceable or unreasonable it shall to the extent of such illegality, invalidity, voidness, voidability, unenforceability or unreasonableness be deemed severable and the remaining provisions of the contract and the remainder of such provision shall continue in full force and effect.
11.4 Any notice required or permitted to be given by either party to the other under these conditions shall be in writing addressed to that other party at its principal place of business or such other address as may at the relevant time have been notified pursuant to this provision to the party giving notice.
11.5 Subject to condition 11.2, nothing in these conditions confers on any third party any benefit or any right to enforce any of these conditions.
11.6 The formation, existence, construction, performance, validity and all aspects of the Contract shall be governed by English law and the parties submit to the jurisdiction of the English courts.

12 Postage
12.1 Postage charges given on this website are for UK Mainland only.
12.1 For Any Purchase from outside the UK a postage charge will be added to the UK mainland charge and this will be dependant on weight, size and where the parcel is being sent to.

Privacy Policy

We are committed to respecting your privacy and acknowledge that as a consumer you will be concerned about disclosing your personal information.  

As a professional company we respect your privacy and will ensure that any information we receive is treated with complete confidentiality.  Any information given is collected via our secure server, used to process your order and deliver your items.  Financial information such as Credit Card or Debit Card details as well as other personal details are not stored by ourselves or on our server they are destroyed immediately upon the completion of your order.  While your order is being completed you may receive emails from ourselves updating the status of the order.

You may contact us at any time to request that your information be removed from our server or to make alterations to the data we hold for you whilst processing your order.

 Please note any information received from consumers will not be disclosed, sold or released by our company  to any third parties except where delivery details need to be given to our approved courier or where information is required by law.

Please Note: Our company will never contact you via email to request that you confirm any of your payment details or passwords.

Should you have any queries regarding the above information please do not hesitate to contact us.


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